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Still stuck? Contact us

How to reach support, what to include in your message, and how to report a safeguarding concern.

Most questions are answered in this help centre; try the search box first. If you are still stuck, email support@galamento.com.

What to include

  • Your team name and the email address you signed in with (for organizers).
  • What you were doing and the exact message you saw. Every message, explained may already have the answer.
  • The phone or computer and browser you used.

Please do not send children's photos or surnames by email.

A safeguarding concern

If a photo or anything on a season page worries you for a child's safety, report a concern. Concerns go to abuse@galamento.com and are read before anything else. In an emergency, contact your local police first.